Customer Support
Context Help
If you lose your way inside our web hosting Control Panel, the very first step you should take is to click the Help button, which is present on each page. A pop-up menu will appear. It contains thorough information about all the actions that you can carry out on the page in question. Each context menu appears on the same page so that you can quickly return to your work.
Video Tutorials
We have a huge library of educational videos illustrating how to use our web hosting Control Panel. They're made for those of you who would like to see how things are being done instead of only reading articles. Thus, anyone can swiftly find their way around our Control Panel by simply watching our step-by-step how-to video clips.
F.A.Q.
If you can't find the solution you searching for, check out our comprehensive FAQ section, which contains questions asked by real persons and provides real solutions. We frequently "revamp" our Frequently Asked Questions database with new articles in an attempt to embrace all the new additions and innovations associated with our platform.
Ticketing System
If you still can't find the answer you are looking for in the FAQ database either, you can touch base with our fantastic team of customer service technicians available 24/7 and ready to help you with any query. Each trouble ticket you submit will be answered within sixty minutes (the average response time is about twenty minutes), so you will not have to wait a long time to get your question answered.
