Weblog title

Support

Support


Context Help

If you get lost inside our Control Panel, the very first step you should take is to click the Help button, which is present on each and every page. A pop-up window will open. It offers detailed information about all the actions that you can perform on the given page. Each pop-up window shows up on the very same page so that you can swiftly get back to your work.

Video Tutorials

We have a rich array of educational videos illustrating how to use our web hosting Control Panel. They’re shot for those of you who want to see how things are being done instead of only reading articles. In this way, everyone can quickly get to know our hosting Control Panel by merely watching our step-by-step video tutorials.

F.A.Q.

If you can’t find the solution you need, explore our comprehensive Frequently Asked Questions section, which includes questions asked by real people and offers practical solutions. We regulary update our FAQ database with new entries in order to cover all the new additions and innovations related to our web hosting platform.

Ticketing System

If you still can’t find the solution you are looking for in the Frequently Asked Questions database either, you can get in touch with our excellent team of customer service technicians available 24/7/365 and ready to help you with any issue. Each support ticket you send will be answered within sixty minutes (the average ticket response time being only 20 mins), so you won’t have to wait a long time to receive an answer to your question.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 269368

Sales Lines Working Hours:
Monday to Friday:
10.00 AM – 06.00 PM GMT/UK
05.00 AM – 01.00 PM EST/USA
08.00 PM – 04.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com